Italian Milano Twist Adjustable Chain (Gold)

The first time can be a little tricky... 😀

1. Hold the end of the chain by the tab in one hand. 

2. Hold the adjusting ball (attached near the clasp) securely in the other hand.

3. Keeping the ball hand steady, firmly and slowly pull the tab hand away from the ball hand. 

4. If the chain is still not moving through the adjusting ball, pull a little harder as the first time may require a little more force.

If you’re still having difficulty, you can email support@romadesignerjewelry.com or you can call us at 1-888-886-7708 Mon - Fri | 9am to 5pm.

Your chain is solid sterling silver and has been finished with either a thick layer of rhodium (platinum family) or gold that ensures its brilliance for years to come. 

Yes! You can see all of our adjustable styles and lengths www.romadesignerjewelry.com/adjustable

All U.S. orders are shipped from the Roma warehouse in Boise, ID 🇺🇸

FAST SHIPPING | FREE OVER $50

- Free standard U.S. shipping over $100
- Low $5.99 flat rate on all other orders
- Standard delivery time 5-7 business days*
- Expedited delivery time 3-5 business days*

We're here to help Mon-Fri | 9am to 5pm MST at 1-888-886-7708 or email support@romadesignerjewelry.com

*Shipping times are unpredictable and largely out of our control, unfortunately. Please place your order well in advance of the desired arrival date for the best possible shipping outcomes.

We will send tracking information to the e-mail address associated with your order once the item has shipped. If you have not received your tracking information and it has been over 2 business day, please contact us at 1-888-886-7708

You can track your order using your order number here: Track Order

If for any reason you are not completely satisfied with your purchase within 30 days of placing your order, we will refund you for your purchase with no questions asked. To initiate a return or exchange, click here

For complete return policy, click here